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Friday, February 20, 2009

No-More Fake Products - Taobao.com

Friday, February 20, 2009
Taobao, an online auction website unit of China's leading e-commerce company Alibaba Group has taken steps to prevent fake products sellers from selling online at taobao.com.

Taobao will team up with local commerce bureaus in this anti-fake products campaign. Accounts of fake products supplieres will be permanently disabled.

Moreover, Taobao.com has also implemented automatic and manual checks on products sold on the auction website. Plus consumers will also be able to report fake products.

Meanwhile, Taobao.com also unveiled a plan to protect consumers' rights. Consumers may ask for refunds within two weeks if the products they buy had quality problems.

Taobao.com earlier said in an announcement that its transaction volume surged to RMB 99.96 billion (US$14.6 billion) in 2008, up 131% from previous year, facilitated by increased access to the Internet in the country.

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